Terms & Conditions

Last updated: July 31, 2026

Agreement Between Arborstone Storage and You

Welcome to the website and mobile applications of Arborstone Storage (the “Site”). The Site — including stg-arborstonestoragecom-staging.kinsta.cloud and any related pages, subdomains, and mobile platforms — is provided to help you learn about our self-storage facilities, check the availability of storage units and related goods and services, make reservations, and otherwise transact business with Arborstone Storage, LLC. The terms “we,” “us,” “our,” and “Arborstone Storage” refer to Arborstone Storage, LLC and its affiliates and subsidiaries. The term “you” refers to any person who visits the Site, or who makes or requests a storage-unit reservation through us on the Site, by phone, or through our representatives.

These Terms, Conditions, and Notices, together with our Privacy Policy (collectively, the “Agreement”), govern your use of the Site and any products and services you obtain or use through it. This Site is offered to you conditioned upon your acceptance, without modification, of all of the terms, conditions, and notices set forth below. By accessing or using the Site in any manner, you agree to be bound by the Agreement. If you do not accept all of these terms and conditions, please do not use the Site.

We reserve the right, at any time and in our sole discretion, to change or otherwise modify the Agreement without prior notice, including as new features are added to the Site. Your continued access to or use of the Site signifies your acceptance of the updated Agreement. Please return to this page periodically to review the most current version.

If you have any questions concerning this Agreement or any of our policies, please contact us using the information at the end of this document.

1. Use of the Site

As a condition of your use of the Site, you represent and warrant that:

• You are at least 18 years of age;
• You possess the legal authority to create a binding legal obligation;
• You will use the Site in accordance with this Agreement;
• You will use the Site only to make legitimate storage-unit reservations or inquiries for yourself, or for another person for whom you are legally authorized to act; and
• All information you supply on the Site is true, accurate, current, and complete.

We grant you limited permission to use the Site solely for your personal, non-commercial use consistent with the purposes for which it is provided. If you create an account or otherwise transact with us online, you are responsible for safeguarding your login credentials and for all activity that occurs under them. We reserve the right, in our sole and absolute discretion, to deny anyone access to the Site, our facilities, or the storage units we offer, at any time and for any reason, including for any violation of this Agreement.

2. Use of the Mobile Site and Applications

Arborstone Storage’s mobile site and applications are provided in the same way, for the same purposes, and under the same conditions as the Site. By accessing or using the mobile site or applications in any manner, you agree to be bound by this Agreement. If you do not accept all of these terms and conditions, please do not use them.

3. Use of Digital Call Records

Arborstone Storage uses technology that records incoming telephone calls. If you initiate a call to one of our tracked phone numbers, we may, at our discretion, create a digital audio recording of that call. We have established procedures to protect the privacy of callers in connection with call-recording services and comply with all applicable laws, regulations, and guidelines. Our use of call recordings is for quality assurance, customer service, training, and data-tracking purposes only. By continuing with a call after any recording notification, you expressly agree and acknowledge that:

• Our employees, contractors, officers, agents, authorized representatives, or trusted third parties may listen to a recorded call;
• Recording, transcribing, monitoring, analyzing, and archiving calls may include the reporting and archiving of personal and non-personal data related to such calls; and
• You are solely responsible for determining, in advance and without reliance on us, whether such a call and any recording is appropriate for you, and you may elect not to continue with the call.

Arborstone Storage shall have no liability whatsoever in respect of call recordings and their contents, including any personal information you provide or comments you make during a call.

4. Reservations, Rentals, and Rental Agreements

A reservation made through the Site is a request to hold a storage unit and does not by itself create a tenancy or guarantee the availability, size, price, or condition of any unit. Any rental of a storage unit is governed by a separate written rental or lease agreement between you and Arborstone Storage (the “Rental Agreement”), together with the facility rules and regulations posted at each location. In the event of any conflict between this Agreement and your Rental Agreement with respect to your tenancy, the Rental Agreement controls.

Certain features of the Site — including online reservations, move-ins, payments, and tenant-protection or insurance products — may be provided through third-party platforms and service providers. Separate terms and conditions may apply to those services, and you agree to review and abide by them. You agree to pay all amounts when due and to comply with all applicable rules and restrictions regarding rates, products, and units. You understand that any violation of such rules may result in cancellation of your reservation, denial of access to a unit, forfeiture of amounts paid, and/or your account being charged for any resulting costs we incur.

5. Prohibited Activities

The content and information on the Site (including, without limitation, unit prices and availability), as well as the infrastructure used to provide it, is proprietary to us or our suppliers and providers. While you may make limited copies of your own reservation and rental documents, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or units obtained from or through the Site.

Additionally, you agree not to:

• Use the Site or its contents for any commercial purpose;
• Make any speculative, false, or fraudulent reservation, or any reservation in anticipation of demand;
• Access, monitor, or copy any content or information on the Site using any robot, spider, scraper, or other automated or manual means without our express written permission;
• Violate the restrictions in any robot-exclusion headers on the Site, or bypass or circumvent other measures used to prevent or limit access;
• Take any action that imposes, or may impose in our discretion, an unreasonable or disproportionately large load on our infrastructure;
• Transmit or attempt to transmit unsolicited advertising, spam, chain letters, or any harassing, libelous, defamatory, or otherwise unlawful content;
• Upload or transmit any viruses, spyware, or other harmful code, or disrupt the servers or networks connected to the Site;
• Upload or publish any content that is obscene, threatening, invasive of privacy or publicity rights, harmful to minors, abusive, or that expresses hatred, bigotry, or racism, or is otherwise objectionable or unlawful;
• Deep-link to any portion of the Site (including any reservation or rental path) without our express written permission; or
• “Frame,” “mirror,” or otherwise incorporate any part of the Site into another website without our prior written authorization.

6. Modifications to the Site and Services

We reserve the right, at any time and from time to time, to modify or discontinue the Site and the products and services offered through it (or any part of them), temporarily or permanently, with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site or such services.

7. Termination of Access

We reserve the right, in our sole discretion, immediately and without notice, to suspend or terminate your account (if any) and/or your ability to access the Site, for any reason or no reason, including any breach of this Agreement or any conduct we determine to be inappropriate.

8. Errors and Omissions

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions, including with respect to unit availability, sizes, descriptions, pricing, and promotions. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

9. Our Proprietary Rights

You acknowledge and agree that the Site contains proprietary information, content, and materials that are protected by applicable intellectual property and other laws, including copyright, trademark, service-mark, patent, and privacy laws. You do not acquire any ownership or intellectual-property rights through your use of the Site. Except as expressly authorized by us, you agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Site or its content.

10. Trademarks

The Arborstone Storage name, logos, graphics, and service marks used on the Site are trademarks or registered trademarks of Arborstone Storage or its licensors. Other trademarks, service marks, graphics, and logos used on the Site may belong to third parties. Your use of the Site grants you no right or license to reproduce or otherwise use any Arborstone Storage or third-party trademarks.

11. Disclaimer of Warranties

We maintain this Agreement to protect our operations and rights and to foster the integrity of the Site. However, you understand that these objectives are aspirational, and we cannot guarantee that other users or third parties will adhere to this Agreement.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

THE SITE AND ALL INFORMATION, CONTENT, SERVICES, OR PRODUCTS OBTAINED THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT WHERE PROHIBITED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS TO THE OPERATION OF THE SITE OR THE INFORMATION OR CONTENT INCLUDED ON IT.

WE MAKE NO WARRANTY THAT THE SITE OR ANY INFORMATION OBTAINED THROUGH IT WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR BE ACCURATE OR RELIABLE. ANY MATERIAL OBTAINED THROUGH THE USE OF THE SITE IS OBTAINED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA THAT RESULTS FROM IT.

NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

12. Limitation of Liability

EXCEPT WHERE PROHIBITED BY LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OF OR INABILITY TO USE THE SITE; (ii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (iv) ANY OTHER MATTER RELATING TO THE SITE.

Exclusions and Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to defend, indemnify, and hold harmless Arborstone Storage and its subsidiaries, affiliates, officers, directors, employees, contractors, licensors, and agents, and each of their respective successors and assigns, from and against any and all claims, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site, your violation of this Agreement, your violation of the rights of any third party, or your violation of any law.

14. Copyright and DMCA Notices

We respect the copyright and intellectual-property interests of others. It is our policy not to permit materials known by us to infringe another party’s copyright to remain on the Site. If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that contains the information required by the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512, including:

• A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;
• A clear identification of the copyrighted work claimed to have been infringed (or a representative list, if multiple works are covered);
• A clear identification of the material claimed to be infringing, and information reasonably sufficient to allow us to locate it, such as a link;
• Your contact information, preferably including a mailing address, telephone number, and email address;
• A statement that you have a good-faith belief that the use complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

All DMCA notices should be sent to the contact provided in Section 17. We suggest that you consult your legal advisor before filing a notice, and note that you may be liable for damages if you make a false claim of copyright infringement.

15. Third-Party Websites, Resources, and Social Media

The Site may provide links to third-party websites and resources, and may expose you to social media, user conduct, and user-generated content (“Third-Party Resources”). Because we have no control over Third-Party Resources, you acknowledge and agree that we are not responsible for their availability, and we do not endorse and are not responsible or liable for any content, advertising, goods, services, or other materials available through them. You agree that we shall not be responsible or liable for any loss or damage incurred as a result of any interaction you have with Third-Party Resources.

We may enable social-media connectivity on the Site from time to time, which may link to our own social-media accounts. If you choose to use social-media connect functions, you agree to abide by the terms and conditions of each respective platform. Where you choose to publish or share information through social-media links, we have no control over that activity, and you do so at your own risk.

16. Notice

We may provide notices to you — including notices of changes to this Agreement — by posting them on the Site, by email, or by other reasonable means. You agree that it is your responsibility to review such notices to stay aware of updates and changes.

17. Governing Law and Contact

This Agreement and the relationship between you and us shall be governed by the laws of the State of Oklahoma, without regard to its conflict-of-law provisions. You agree to submit to the personal and exclusive jurisdiction and venue of the state and federal courts located in Tulsa County, Oklahoma. If any provision of this Agreement is found to be invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Notices and questions with respect to the Site should be sent to us using the details below, or through our Contact Us page:

Arborstone Storage, LLC
15310 S Memorial Dr, Bixby, OK 74008
Phone: 918-366-8272
Email: Info@arborstonestorage.com

We will review and address all notices that comply with the requirements of this Agreement.